Exodus Outdoor Gear

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Frequently Asked Questions

If you need help or have any questions that cannot be self answered below, feel free to contact us via our customer support line or email. We love helping people who help support our business through purchasing our products. Frankly we love talking to our customers and hearing their feedback as well as what they would like to see in our future products. That being said, here are some of the most frequently ask question we receive. 

Q. What SD card should I use?

We recommend using a standard size Sandisk or PNY brand card, please refrain from using micro sd cards as they have additional contact points which increase the odds of experiencing card errors.

LIFT - up to a 32GB class 4 or above

LIFT II - up to a 64GB class 4 or above. If you plan to utilize the LIFT II's FHD video capabilities we recommend a class 10 card

Q. Why should I format my SD card in the camera?

It always important to format your SD card, no matter if it’s being used in an Exodus camera or any other piece of equipment. Formatting ensures the card has the proper structure of it's file allocation tables and it is free of corrupted files for proper data writing. It also allows the card and camera to “sync” writing speeds and ensure that both pieces of equipment are working together efficiently. If you haven’t made formatting apart of your camera setup routine, we urge you to start. You may go a long time without ever having an issue, but chances are eventually you will come back to find that something went wrong, like no pictures were saved, or worse, the card corrupted your camera. It takes about 30 seconds to go through the format process, and it’s worth it in the long run.

Q. Why use Lithium over Alkaline batteries?

Lithium batteries offer several strong advantages to trail camera users over standard alkaline batteries.

 Q. Do Exodus trail cameras record in a Loop?

No, current models will not record over previous pictures. Once your card is full, you have to transfer the data before that card is usable again.

Q. What is Hybrid Mode?

Hybrid mode is simply picture and video mode in one. In simplest terms, the camera will take a picture than proceed to take a video after. You can customize the photo/video size and video length to suit your needs.

Q. Why are the indicator LEDs flashing on my camera?

Q. Why aren’t my menu changes saving?

It’s important to remember – when you are finished changing settings in the menu screen, you must hit the menu button again to exit and save your changes. If you switch directly from the “Test” position to the “On” position while in the menu the camera will automatically return to the previous settings.

Q. What is PIR ON/OFF in Time-Lapse Mode?

The PIR ON/OFF function, inside time-lapse mode, gives the user the ability to run time-lapse in a traditional manner where the camera triggers at a set time interval when PIR OFF is selected. When PIR ON is selected the camera will also trigger by the PIR detection circuit in addition to the set time interval.

Q. How do I change the camera name?

LIFT II - You have the ability to use 11 characters to customize your camera name. You must first select the "back arrow" on the keyboard and press enter to delete the existing default name before choosing new characters.

Q. What is your return policy?

We want you to be happy with your Exodus purchase, no matter what! With that said, we have a 30 day return policy on all Exodus gear. If you decide you’re not satisfied, just send your purchase back to us along with your order number or receipt for a full refund.


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