Return Policy

Exodus offers a 30 day money back return policy. Simply put, if you don’t like the product send it back for a full refund within 30 days of purchase. If the product is worn, noticeable used, abused, altered, or defaced from original condition in which it was received the return will not be acceptable. Completed returns will have a restocking fee of 10% of the order value.

For returns please follow the steps below:

Email us at and explain why you don’t like the product (so we can improve in the future).

Exodus Outdoor Gear
289C Youngstown Kingsville Rd SE
Vienna, OH 44473


Please Be Advised:

Please remove all accessories (i.e., SD cards, batteries, solar panels, etc.) before shipping.  Any accessories received by Exodus cannot be returned.

Please Be Advised:
International customers may be subject to duties, fees and taxes assessed to any returns - whether in or out of warranty - as imposed by their home country. Exodus has no control over these charges and must comply with the laws of the countries that we service. We appreciate your understanding in this matter.

Please Be Advised:
Any and all authorized warrantied returns/claims on products that are found to be operating properly, needing no maintenance, repair, or correction by Exodus will be subject to a $25 service fee plus shipping costs by the product owner. The balance will be due upon return shipping.

Thank you for choosing Exodus Outdoor Gear. We appreciate your feedback and strive to earn your trust through excellent service and quality products.