Exodus Outdoor Gear

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Return Policy

Exodus offers a 30 day money back return policy. Simply put, if you don’t like the product send it back for a full refund. If the product is worn, noticeable used, abused, altered, or defaced from original condition in which it was received a restocking fee of $25 will be charge.

For returns please follow the steps below:

  1. Contact our customer service department, explain why you don’t like the product (so we can improve in the future).

  2. Send it to:
    Exodus Outdoor Gear
    111B State St NW
    Warren, OH 44483

For Warranty Claims and/or Services the following must be completed and returned with item.

Please Be Advised:
Please remove all accessories (i.e., SD cards, batteries, solar panels, etc.) before shipping.  Any accessories received by Exodus cannot be returned.

Please Be Advised:
International customers may be subject to duties, fees and taxes assessed to any returns - whether in or out of warranty - as imposed by their home country. Exodus has no control over these charges and must comply with the laws of the countries that we service. We appreciate your understanding in this matter.

Please Be Advised:
Any and all authorized warrantied returns/claims on products that are found to be operating properly, needing no maintenance, repair, or correction by Exodus will be subject to a $25 service fee plus shipping costs by the product owner. The balance will be due upon return shipping.

Thank you for choosing Exodus Outdoor Gear. We appreciate your feedback and strive to earn your trust through excellent service and quality products.

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